With a custom social media marketing service plan, your business can start building brand awareness and generating revenue from social media platforms like Facebook, Twitter, LinkedIn, Instagram, and more.The term “social media marketing” (SMM) is a type of Internet marketing that uses social networks as a tool for marketing. The goal of SMM is to produce content that people will post to their social networks so that a company can boost brand awareness and increase the reach of its customers. SMM assists a business in getting direct feedback from its customers (and future customers) and makes the company appear more genuine. Social media’s interactive features offer customers the chance to voice their concerns or ask questions and grievances and feel heard. That aspect of SMM is called Social Customer Relationship Management (social CRM).